3 Ways to Apply Value to Your Technology
The true value in your technology lies in its impact on customers’ lives. Investments without a clear customer experience goal might dilute the value you offer and put your efforts at risk. In 2023, aim to start with the end in mind. Craft your technology around the values you aspire to uphold as an organization, […]
5 Benefits of Strong Customer Experience
Strong customer experience is critical to the success of any business. At times it can be difficult to make lasting improvements (and investments) in customer experience when trying to mange the day-to-day operations of your financial institution. The beginning of a new year is a great time to remind yourself of your responsibility to your […]
Banking in 2023: 4 Trends
.Banking Trends for 2023 appears to be a year full of economic uncertainty. After a bullish 14-year stretch of growth and economic expansion, disrupted only by-the financial ramifications of Covid-related closures and supply chain setbacks, the economy now looks to be slowing. Interest rates have risen dramatically in an effort to curb runaway inflation. Businesses […]