The Skills You Need to Hire for 2020
The world of financial services is changing faster than ever, and it’s important that when you set your goals and strategy for 2020, you hire the right individuals to get you there. Your human resources are your most valuable asset, and putting the right pieces in place can help you keep pace with a changing […]
Solidify Your Digital Transformation
Most financial institutions have already taken major steps to improve and innovate their digital and mobile presence. Moving forward, this piece of your business is an absolute must to have rock solid. Consider the following to make sure your digital transformation is mature and prepared for the future. Establish Your Digital Leadership Any successful financial […]
Open Banking – The Time is Now
If there’s a single trend of financial services in 2019 that is worth following, it’s transitioning to an API in order to embrace open banking. Application programming interfaces open your customers’ data up to third parties, allowing them to easily access and utilize customer data. In this way, moving to an API opens the door […]
Google Enters the Banking Space
Google recently expanded its Google Pay program to include checking accounts, marking a major step in the direction of financial services. Whether the tech giant is to succeed in this endeavor remains to be seen, but banks and credit unions should make note of this major shift in business strategy from one of the biggest […]
Get Your Organization To Be Customer-Centric
Customer-centricity is a hot topic, but some organization still fail to create a culture and experience that truly puts the customer first. Pre-existing services, the status quo, a well-intentioned focus on technology, and overwhelm due to change all distract from a truly customer-centric financial institution. Take these steps with your executive and management team, and […]
2019 Litmus Test
Entering the fourth quarter of 2019, the financial services space is evolving faster than ever. Is your organization keeping up? Consider the following topics and have an honest conversation within your organization about the way you are working to evolve, improve, and stay relevant in an industry in flux. Those who can be agile and […]
