Most Popular
Full-Service CX
CSP fully manages all aspects of the CX program with additional options for our clients:
Powerful survey software
Data analysis and consultation
Unlimited access to web- based reporting portal
Immediate access to your raw data
Full-Service CX Plus
CSP fully manages all aspects of the CX program with additional options for our clients:
All the capabilities of Full Service CX, plus…
API access for integration
Advanced Reporting control
Self Service
CX
CSP provides the survey software and some professional services, however client manages all aspects of the CX program:
CSP provides survey software
Data analysis and consultation
Understand your Customer Experience across every Touchpoint
Measures customer satisfaction and loyalty levels, offering a quantitative understanding of how customers perceive your business. Businesses can use this data to refine their customer experiences, improve product or service quality, and foster long-term customer loyalty.
Understand your Customer Experience across every Touchpoint
We employ rigorous methodologies and robust data collection techniques to capture the Voice of the Customer across multiple touch points. You get actionable insights based on sound data, enabling you to make informed decisions that drive your business forward.
92%
After reading a credible review, 92 percent of B2B buyers are more inclined to purchase from that brand.
“The biggest differentiator with CSP is that you know you’re going to get people who have a genuine interest in your business. They’re going to take time to get to know you and understand what’s important to you.”
– CEO
